Business Processes Sales
The business processes triggered in sales/distribution are central to the value creation of a company. All other business processes of a company are directly or indirectly linked to these sales processes.
If one first defines each customer contact as a "project" (internally in ClassiX® also equivalent to the term "cost unit"), then the entire value-added process can develop from such a project via offers, an order with its delivery and invoicing.
In detail, the following business processes are defined in the standard
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